Dear Users, It is particularly important to us that you feel safe and comfortable not only when visiting our accommodations, but also on our websites. Therefore, we would like to inform you below about how we handle your data.

1. Responsible Party

LORENZ HOTELS GmbH, Achterum 1, 26736 Greetsiel is responsible for data collection and processing, represented by the managing directors Gertraud Lorenz, Lana Lorenz and Björn Osterloh.

2. Storage of IP Address

In principle, the IP address is not stored on this website. Should storage be necessary in exceptional cases, the IP address of the requesting computer is immediately anonymized so that personal reference is no longer possible. The mentioned protocol data is processed anonymously. Personal reference is thereby not possible, so deletion of the data is not necessarily required.

3. Usage Data When Visiting the Websites

When you visit our websites, so-called usage data is temporarily stored on our web server as a log for statistical purposes. This data set consists of the page from which the file was requested, the name of the file, the date and time of the request, the amount of data transferred, the access status, the description of the web browser used, and the IP address of the requesting computer, which is immediately anonymized.

4. Cookies of LORENZ HOTELS GmbH

For better user guidance, we use cookies. Cookies do not cause any damage to your computer and do not contain viruses. You can set your browser to inform you about the placement of cookies. However, if you do not accept cookies, this may lead to functional limitations of our services.

5. Google Analytics

For needs-based design of our website, we create pseudonymous usage profiles with the help of Google Analytics. Since we have activated IP anonymization, your IP address is shortened within the EU. You can object to the creation of usage profiles at any time.

6. General Handling of Your Personal Data

If you provide us with your first and last name as well as your postal address, we use this for advertising purposes and for statistical evaluations. You have the right to object to this data processing. Personal data that you transmit to us online is collected and processed in accordance with legal regulations. We only pass on your data to third parties if we are legally authorized or obligated to do so.

7. Online Booking

As part of the online reservation, you will be redirected to the booking system of our partner Viato GmbH, Industriestr. 51, 79194 Gundelfingen. We will send your booking confirmation to your specified email address.

8. Your Rights as a User

When processing your personal data, the GDPR grants you the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification and erasure (Art. 16 and 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

9. Data Protection Officer Lower Saxony

The State Commissioner for Data Protection Lower Saxony
Barbara Thiel
Prinzenstraße 5, 30159 Hannover
Telephone: 05 11/120-45 00
Email: poststelle@lfd.niedersachsen.de